Results Of The 2019 National Behavioral Health Electronic Health Record Survey Free Executive Web Briefing Courtesy of Credible Behavioral Health Software The results of the 2019 National Behavioral Health Electronic Health Record (EHR) Survey shows that most behavioral health providers […]

Consumer access to care remains a ‘top of mind’ issue—from access to psychiatrists, waiting lists for treatment programs, and follow-up appointments with therapists—executives realize that care delayed is often never received, which can lead to more expensive care. In 2017, […]

Effective consumer engagement is critical for all health and human services organizations. Engaged consumers are active participants in their treatment. They also tend to be healthier and have less health care needs than those who are not engaged with their […]

Consumer engagement plays a huge role in the success of provider organizations across the health and human services industry. With today’s health care relying more and more on value and outcomes, it is important that consumers to are engaged in […]

When you ask about the state of payer/provider organization partnerships—with innovative programming and value-based reimbursement (VBR)—executives on both sides of the equation say there is more talk than action. Yet several examples of success were shared during The Innovative Treatment […]

Last week, as we wrapped up The 2019 OPEN MINDS Executive Leadership Retreat in Gettysburg, I was struck by the many challenges that health and human service organization executive teams face in building the organizational size and scale needed for […]

The slow but steady adoption of value-based reimbursement (VBR) is reshaping the field—with more integration, different financial models, new clinical protocols, and more. To assist our OPEN MINDS Circle members with this transition, we have developed organizational assessment tools (see […]

Organizations not focusing on customer service and consumer engagement are already behind the curve on new care delivery. Engaged consumers have better outcomes and are a positive asset to provider organizations operating in value-based care. To increase engagement, organizations should […]

Any health care provider organization’s competitive advantage is largely impacted by consumer experiences with that organization. With the majority of health care consumers now turning to the internet to find providers and read their reviews, health care providers must ensure […]

Rockville, Maryland (September 5, 2019) – Credible Behavioral Health, Inc. (“Credible,” the “Company”), a leading provider of electronic health record (“EHR”) and practice management Software-as-a-Service (“SaaS”) solutions to the U.S. behavioral healthcare market, has closed a minority recapitalization with Martis […]