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EHRs: How To Get From The Core 4 To The New 9

The first electronic health records (EHRs) date back to the 1960s. And for many years, our early OPEN MINDS surveys of provider organization executives found that most organizations only implemented one function—billing (see How Do You Compare On Tech Spending […]

National Quality Forum Endorses Four Behavioral Health Measures

National Quality Forum recently endorsed four behavioral health quality measures. The measures address maximum hours of physical restraint use or seclusion, and separately address timeliness of follow-up after an emergency department visit for an alcohol or other drug abuse or […]

Best Practices In Communicating, Negotiating & Contracting With Health Plans

Value-based Reimbursement models create an opportunity for organizations to negotiate their reimbursement – or “price” – based on the quality of services provided. The first step is developing relationships with the payers in your market. The next steps are accomplished […]

Budgeting For Technology To Support Value-Based Care

Technology expenditures for health and human service organizations used to be an afterthought. A few decades ago, the technology required was focused on relatively inexpensive administrative functions, but that has changed. Technology is now strategic and mandatory – the ability […]

Telehealth Lessons Learned

Sandy Hall, LISW, LMSW, President, Lighthouse Telehealth LLC, Harbor Adding telehealth services becomes an attractive solution as provider organizations are held to access-to-care metrics in value-based reimbursement contracts (see Telehealth Gains Popularity—Telehealth Budgets Don’t). And since the feds have now […]