About

The EHR Best Practices Community is a free online community and resource center that provides health and human service executives with the information and insights needed to maximize the impact of their EHR functionality on organizational strategic positioning and performance. The Community provides:

  • Continuous updates on developments that affect how management teams use organizational data and information
  • Management tools to leverage EHR functionality for competitive advantage
  • A platform for executives and subject matter experts to share best practices

By focusing on those sectors of the field serving consumers with chronic conditions and complex support needs, the Community is uniquely positioned to provide EHR-related management support for performance optimization to the health and human service provider organizations that need it most.

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Advisory Board

John Talbot, Ph.D.

Executive Editor of the EHR Best Practices Community & Senior Associate, OPEN MINDS

John Falsetti

Director of Information Services, Maryville Academy

Tonya Harmon

Senior Management Consultant, Optum Government Solutions, UnitedHealth Group

Rafi Khan

Former Vice President & Chief Information Officer, Edible Arrangements

Robert Neary

Subject Matter Expert, OPEN MINDS

Jaclyn O’Donnell

Executive Vice President of Credible Behavioral Health Software

Jean Pierre, LCSW

Vice President/Chief Behavioral Health Officer, Community Health of South Florida, Inc.

Bob Puckett

Director of Business Operations, Families, Inc.

Victor Topo, MSW

President/Chief Executive Officer, Center for Life Management

Larry Trenga

Chief Information Officer, Information Technology, Wesley Family Services

M. Arthur Williams, PMP

Project Management Consultant, Pennsylvania Department of Public Welfare

About Our Sponsor — Qualifacts + Credible

Qualifacts and Credible Logo

Qualifacts and Credible have merged. And we’re laser-focused on helping Behavioral Health and Human Services agencies improve clinical outcomes, enhance operations and activate their full potential.

Please rest assured – the team and tech you love will remain in place. Providers will have the flexibility to choose and work with the two best-in-KLAS EHR solutions, CareLogic and Credible Behavioral Health. Our teams will continue to support both platforms and our agency partners from end to end.

Over time, we will fully bring to life the power and potential of this merger – to elevate agencies and create healthier communities – across our offering, team, and the industry. We’re excited for you to take this journey with us!